Postage Terms and Conditions

Postage information:

  • We ship to most countries around the world. If your country is not listed at the checkout option, please contact us by email.
  • For Malta Delivery is free. Pickup of items can be done from one of our Beauty Centres. When picking up items please pay at the Beauty Centre.
  • For Gozo delivery, a €5 fee applies. Free delivery for orders over €100.
  • Postage is calculated automatically according to weight and destination. More countries are added daily. If your country is still not added please contact us and we solve the issue for you.
  • Delivery times vary according to distance and country. Please inform us by email when you receive the parcel.
  • We are not responsible for mishandling of packages by the postal services. Any damages incurred during transit is not our responsibility. That's why we encourage our clients to purchase a postal insurance as described below.
  • If you would like to opt for a fast and secure courier service such as FEDEX, please contact us for a quote and we guide you accordingly.
  • The following countries do not accept parcels more than 10kg: Gambia, Malawi, Mongolia, Mozambique, Myanmar (Burma), St. Vincent, Trinidad and Tobago, Tonga.
  • The Philippines accept parcels up to 8.5kg only.

2) We suggest that you purchase one of the following insurances so that your parcel is covered in case of damage and/or loss due to postage. We do not accept claims regarding postage losses and/or damages.

Insurance

Insurance of mail is available for outgoing local registered mail, local parcel, international registered mail, international parcel and courier.

Type of Cover

Coverage

Charge

Standard Cover

LOSS OF each postal article up to a maximum value of €100 per article but not exceeding the insured value

€5.00

Premium Cover

LOSS OF OR DAMAGE TO each postal article up to maximum value of €5,000 but not exceeding the insured value

€15.00

 

 3) For any query please do not hesitate to contact us on admin@histomermalta.com

 4) We do not take responsibility if the shipping address is provided wrongly by the client. Please make sure you enter the correct and full postal address.